Responsible Gaming
Gambling with us is meant to be fun. It is never a way to earn a living or to pay off debts.
Our safer play rules
Treat every bet as entertainment. Set a daily, weekly or monthly budget that you can afford to lose and stick to it, never double up to win back losses, and do not play when you are tired, upset, drunk or on drugs. Watch the time you spend playing and step away regularly.
Limits
Set a limit in your personal cabinet or ask our support team by live chat or e-mail at [email protected]. Crypto deposits that go through payment systems are an exception: a deposit limit does not work on them because of how cryptocurrencies operate.
Self-exclusion
If you feel you are losing control, you can block your access for a set period or for good by writing to Customer Service. Once you self-exclude, we close the account at once and stop all play on it.
Track your play
Your account keeps a complete record of every bet you have placed, so you can see what you spend and how long you play.
Help from our team
Our Customer Service team is trained in social responsibility. They can explain the tools that limit your play and point you to specialist organisations.
Protecting minors
Nobody under 18 may open an account. Keep your log-in details to yourself, turn off password saving and keep card details away from children. If minors use your computer, parental control software such as CyberPatrol, GamBlock, Solid Oak Software or Net Nanny can help.