Privacy Policy

Here is, in short, how we handle your personal data. The full Privacy Policy is the binding text.

What we collect

When you register we ask for your name, e-mail address, postal address, phone number and date of birth, together with a username and password. For due diligence we collect photo ID and proof of address, and for payments the banking details that show where funds come from. We also record which devices you use, such as the model, operating system, browser and IP address, and what you share with us voluntarily.

Why we use it

We use your data to run your account, process your transactions, answer your questions and complaints, and meet the gambling and anti-money laundering rules that apply to us. It also helps us spot fraud, check that you meet the conditions for an account, such as age and residence, improve our games and services and, if you agree, send you offers that match your play.

Who receives it

We share data with service providers for technology, storage, payment processing and online advertising, and with a regulator or another authority when the law or a regulator requires it, including in self-exclusion matters.

How long we keep it

We keep information for as long as legal duties require, for example under anti-money laundering and licensing rules.

Your rights

You can ask to see, correct or delete your data, to restrict or object to its use, to move it, and not to be subject to a decision made purely by automated means, within the limits of the law. To use these rights or to stop marketing, e-mail [email protected], the address of our Data Protection Officer. If our answer does not satisfy you, the national authority for data protection where you live can take your complaint.

Security

We never store your card data, and payments run through the secure server of the payment gateway, where providers encrypt card details. Independent security experts test our systems several times a year, and an intrusion detection system watches the network around the clock.